TUNARY INSTRUMENTS
Legal

Legal documents

Last updated 14 August 2026
TUNARY INSTRUMENTS PTE. LTD. UEN 202637187M
1 Phillip Street, #03-02, Royal One Phillip, Singapore 048692
hello@tunary.io
These documents cover the use of our website, the purchase and use of our software, ideas sent to The Workshop, and what we do with your information. Please read the ones that apply to you. Anything unclear: hello@tunary.io.

1Website Terms and Conditions

This website, tunaryinstruments.com, is operated by:

TUNARY INSTRUMENTS PTE. LTD.
UEN 202637187M
1 Phillip Street, #03-02, Royal One Phillip, Singapore 048692
trading as Tunary Instruments

In these terms, "Tunary", "we", "us" and "our" mean that business. "You" means the person using this website.

Email: hello@tunary.io

We design and sell audio plugins: software instruments and effects that run inside music production software.

2. About These Terms

These terms cover your use of the website itself. Three other documents cover other things, and they sit alongside these:

All of them are at tunaryinstruments.com/legal

By using this website you accept these terms. If you do not accept them, please do not use the site.

When you buy or download something, you are shown the Terms of Sale and the End-User Licence Agreement before you complete it, and you accept those at that point.

3. Changes

We may change these terms. The version on this page is the one in force, and it carries the date it was last updated. Changes are not backdated: a purchase you have already made stays governed by the terms in force when you made it.

We may also change, suspend or withdraw any part of the website at any time, including products, pages, prices and downloads. This does not affect any right you already have under a purchase or a licence you already hold, including your right to download software you have already bought.

4. Using The Website

You may look at the site, and download or print pages from it, for your own personal use.

You may not:

If you break these rules we may block your access without notice.

5. When You Send Us Something

Some parts of the site let you send us something: an email address for a download, an affiliate application, or an idea for The Workshop.

Whatever you send must be accurate, must be yours to send, and must not be unlawful, misleading, offensive or an infringement of anyone else's rights.

Ideas submitted to The Workshop are covered by separate terms, which are shown on that page and which you have to agree to before submitting. Please read them. The short version is that they are not treated as confidential.

6. Buying Software

Payments and sales are processed through Gumroad, which acts as merchant of record for transactions completed through its service. Gumroad takes the payment, issues your receipt, and handles any transaction taxes that apply, in accordance with its own terms.

Your licence to use our software is granted by us, under our End-User Licence Agreement. Buying is one thing and the licence is another, so both documents apply: Gumroad's to the transaction, ours to the software.

7. Free Software

We sometimes give plugins away.

Free plugins do not include any guaranteed level of technical support. We may provide reasonable help with installation at our discretion, but we do not guarantee support, response times, troubleshooting, compatibility fixes or updates for them, and you should not rely on receiving any.

Some free plugins contain extra features switched on by a free code we email you. The plugin does its main job without the code. Codes are personal to you and should not be published or passed on.

Full details are in the Free Plugins section at tunaryinstruments.com/legal

8. Emails, and What Asking For A Code Signs You Up To

Please read this section before you give us your email address.

There are two kinds of email from us.

Service emails. When you ask us for something, such as a download link, an unlock code, a receipt or licence information, we email it to you. These are the thing you asked for, so we send them whether or not you want marketing.

Marketing emails. Giving us your email address to get a download or an unlock code also adds you to our mailing list. We are saying so plainly here, and we say it again on the page where you type your address in. We use the list to tell you when there is a new plugin, a new free release, a guide or an offer. We send these occasionally, not daily.

You can stop the marketing emails whenever you like. Every one of them has an unsubscribe link, it works immediately, and using it costs you nothing: any software you already have keeps working, any code we have already sent you keeps working, and we will still send you service emails if you ask us for something again later.

You can also unsubscribe by emailing hello@tunary.io and asking.

We do not sell your address, rent it out, or hand it to anyone else for their own marketing.

What we hold, for how long, and the rights you have over it are set out in the Privacy Policy.

9. Our Intellectual Property

Everything on this site belongs to us or to the people who licensed it to us. That includes the text, the layout, the artwork, the product images, the audio demonstrations, the Tunary Instruments name and mark, and the names of our products.

Using the site gives you no rights in any of it. You may not use our name, our product names or our artwork to promote anything without our permission, except where you are an approved affiliate and are following the affiliate terms.

10. Other People'S Trade Marks

We name other companies' products so you know what ours works with. We use those names only to describe compatibility. It does not mean those companies endorse us, sponsor us, or are connected with us in any way.

VST is a trade mark of Steinberg Media Technologies GmbH.
Audio Units, Logic Pro and macOS are trade marks of Apple Inc.
AAX and Pro Tools are trade marks of Avid Technology, Inc.
Ableton and Ableton Live are trade marks of Ableton AG.
Windows is a trade mark of Microsoft Corporation.

All other trade marks are the property of their respective owners.

Where a plugin is named after a person or a channel, that name is used with their permission and is a credit. It does not mean they made the plugin, distribute it, are responsible for it, or provide support for it. Please do not contact them about our software. Anything to do with it is ours: hello@tunary.io

11. Audio Demonstrations and Descriptions

Audio demonstrations, videos, screenshots and specifications on the site are there to give you a fair idea of what a product does. They are illustrative. Results depend on your own material, settings, computer and software, and will not be identical.

Unless we say otherwise, presets, settings and audio examples are demonstrations only. They are not a guarantee of any particular creative, technical or commercial result.

We try to keep system requirements and descriptions accurate and current, but we do not guarantee they are free of errors or omissions. Please check the stated system requirements before buying, and use a demonstration version where one is offered.

12. Links To Other Sites

We link to other websites, including Gumroad, KVR and YouTube. We do not control them and we are not responsible for their content, their products or the way they handle your data. A link is not an endorsement.

13. Availability

We try to keep the site up and working, but we do not promise it will always be available, uninterrupted or free of faults. We may take it down for maintenance or for any other reason, with or without notice.

The site is operated from Singapore. We make no promise that our products are appropriate or available for use everywhere, and you are responsible for complying with local law where you are.

14. No Warranty For The Site

To the fullest extent the law allows, this website and its content are provided "as is" and "as available", with no warranty of any kind, and we exclude all conditions, warranties and terms that might otherwise be implied.

15. Our Liability

To the fullest extent permitted by law, we are not liable for loss arising from your use of, or your inability to access, this website, except where that loss results from a breach by us of a legal duty that cannot lawfully be excluded or limited.

To the fullest extent permitted by law, we are not liable for indirect or consequential loss, including lost work, lost data, lost production time, lost revenue or lost profit.

Our liability in connection with any product we supply is dealt with in the End-User Licence Agreement and the Terms of Sale, and is limited as set out there.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded.

Nothing in these terms affects your statutory rights as a consumer.

16. If You Misuse The Site

If you break section 4 and that causes us a loss, or results in a claim against us, you agree to cover our reasonable costs. This applies only to loss actually caused by your breach. It does not apply to ordinary use of the site, and it does not apply to any loss caused by our own act or omission.

17. Privacy

What we collect and why is set out in our Privacy Policy at tunaryinstruments.com/legal. Please read it.

18. General

If any part of these terms turns out to be unenforceable, the rest still applies.

These terms, together with the documents they refer to, are the whole agreement between us about your use of the site. Nothing here excludes liability for anything we have said fraudulently.

If we do not enforce something straight away, we have not given up the right to enforce it later.

You may not transfer your rights under these terms to anyone else. We may transfer ours, for example if the business is sold, reorganised or incorporated into a company, as long as your rights are not made worse by it.

A person who is not a party to these terms has no right under the Contracts (Rights of Third Parties) Act 2001 to enforce any of them.

Neither of us is responsible for a failure caused by something outside our reasonable control.

Notices to us go to hello@tunary.io. Notices to you go to the email address you have given us.

You must not use the site where doing so would break export control or sanctions law that applies to you or to us.

These terms are written in English, and English is the version that governs.

19. Governing Law

These terms are governed by the laws of Singapore, and disputes are subject to the courts of Singapore.

If you are a consumer living somewhere else, this does not take away the protection of the mandatory laws of your own country, and you may be able to bring proceedings there.

Before anyone starts proceedings, please email us at hello@tunary.io so we can try to sort it out. That is a request, not a condition, and it does not affect your rights.

20. Contact

TUNARY INSTRUMENTS PTE. LTD., trading as Tunary Instruments 1 Phillip Street, #03-02, Royal One Phillip, Singapore 048692 hello@tunary.io tunaryinstruments.com

↑ Back to contents

2End-User Licence Agreement

This licence is between you and:

TUNARY INSTRUMENTS PTE. LTD.
UEN 202637187M
1 Phillip Street, #03-02, Royal One Phillip, Singapore 048692
trading as Tunary Instruments

In this agreement "Tunary", "we", "us" and "our" mean that business. "You" means the person installing or using the software. "Software" means any plugin, instrument, effect or application we make available, in any format, paid or free, together with its presets, samples, impulse responses, artwork, documentation and any updates we choose to release.

"User" means a person who directly operates or controls the Software. Somebody who takes part in a session without operating the Software themselves, such as a performer, a client or a guest, is not a User just for being there.

Email: hello@tunary.io

2. Agreeing To This

By downloading, installing, activating or using the Software you agree to this licence. If you do not agree, do not install or use it, and ask for a refund if you have paid.

This licence covers the Software. Buying it is covered by our Terms of Sale. Our Privacy Policy explains how we handle personal information. Both are at tunaryinstruments.com/legal

3. What You Are Getting

You are buying a licence to use the Software. You are not buying the Software itself, and you are not buying any ownership of it or of anything in it.

We grant you a personal, non-exclusive, non-transferable licence to install and use the Software, for your own personal and commercial music, audio and audiovisual work.

For paid Software the licence is granted once the purchase price has been paid, and is perpetual for the version supplied. It ends only if you break this agreement, if you are refunded, or if the payment is reversed. See section 16.

For free Software the licence is perpetual for the copy you have installed. It carries no right to support, updates, or continued availability. See section 9.

4. How Many People, and How Many Computers

A licence is for one User, not one machine.

You may install the Software on any computer you own or control, such as a desktop and a laptop, as long as you are the only User.

If more than one person will operate the Software, for example in a studio, a school or a business, you need one licence per User. Somebody sitting in on a session who does not touch the plugin does not need one.

If you need licences for a team, or for a company to hold licences for its staff, email us and we will sort something out.

Your licence key is personal to you. Do not share it, publish it, sell it or give it away.

5. Your Music Is Yours

We do not claim any ownership of anything you make with the Software.

You may use audio and music you create with it in your own work, anywhere in the world, for as long as you like, without paying us anything further. That includes releasing it commercially, streaming it, broadcasting it, performing it, syncing it to picture and making money from it, in records, film, television, games, online video, advertising and anything else.

Using our Software gives us no interest of any kind in your finished work.

Sounds the Software makes, including any samples and other sound content we included in it, may be used as part of your own original musical, audio and audiovisual productions, commercial ones included. A single sound used inside a track, a cue or a game is exactly what the Software is for.

What you may not do is pass our content on by itself. You may not redistribute, sell, sublicense or otherwise make available any sample, impulse response, preset or other content we included, on its own or in substantially isolated form, and you may not use it to build a sample library, a preset library, a sound library or a competing product.

The short version: use the sounds in your music freely, but do not turn our sounds back into a product.

6. What You May Not Do

You may not:

That last point is about our software and our sounds. It is not about your finished work. What you do with music you have made is up to you, including putting it through an AI mastering service or any other tool you like.

7. Activation

Paid Software needs to be activated once, online. Activation checks your purchase through Gumroad's licensing system. After that the Software stores the result on your computer, so ordinary use does not need a permanent internet connection.

Information handled during activation and licensing is dealt with as described in our Privacy Policy.

We do not own or control Gumroad's licensing system and cannot promise it will exist forever. We may change or replace how activation works in later versions.

If activation ever stops being available for good, we will make reasonable efforts to give people who have already paid a way to keep using the Software they bought. We are stating that as a commitment, because software you have paid for should not stop working because a third party we chose went away.

Free Software needs no activation at all.

8. Unlock Codes

Some free Software contains extra features that are switched on with a free code we email you.

The Software does its main job without the code. The code adds to it, and is not permission to run what you already have.

Codes are personal to you. Please do not publish or pass them on. Anything a code unlocks is part of that free Software and is covered by everything in this agreement, including section 9.

We may change or retire a code. Anything already unlocked on your computer stays unlocked.

9. Free Software, and Support

Free Software does not include any guaranteed level of technical support. We may help with installation at our discretion, but we do not guarantee support, response times, troubleshooting, compatibility work, bug fixes or updates for it, and you should not rely on getting any.

Owning a paid product does not extend that product's support to a free one.

Free Software may be changed, left alone, withdrawn from distribution, or discontinued at any time, without notice. We do not undertake to keep it working with future versions of your operating system, your host software or your hardware.

We will not remotely disable a copy already installed on your computer just because we have withdrawn or discontinued it. Whether it keeps running may still be affected by changes to your operating system, your host software, your hardware or other things outside our control.

10. Updates, and Products We Stop Making

We may release updates, and we usually do, but buying a product does not create a right to them. It does not create a right to new features, new formats, or continued compatibility with future systems either.

Unless we say otherwise, an update to a product forms part of the Software and is covered by this agreement. A major upgrade that we sell as a separate product may come with its own terms, and we will say so when we sell it.

We may stop selling or supporting a product at any time. If we do, that does not affect a copy you already have, or your licence to keep using it.

11. Will It Work On Your System

System requirements and supported formats are on each product page. We test on the systems we list.

We cannot guarantee the Software will work with every computer, every version of every operating system, every host application, every audio interface, every hardware setup or every other piece of software you own. Future changes to your operating system, your DAW or your hardware may affect it.

Please check the requirements before you buy, and use a demonstration version where we offer one.

12. Other People'S Code

The Software includes components licensed to us by other people, which stay theirs and may have their own terms. We publish the list of them at tunaryinstruments.com/legal

13. Our Intellectual Property

The Software, and everything in it, belongs to us or to the people who licensed it to us. That includes the code, the sound, the presets, the artwork, the interface, the product names and the Tunary Instruments name and mark.

Nothing in this agreement transfers any of that to you.

14. No Warranty

To the fullest extent the law allows, the Software is provided "as is" and "as available". We do not warrant that it will be uninterrupted, free of faults, compatible with any particular system, or fit for any particular purpose, and we exclude all conditions, warranties and terms that would otherwise be implied.

Nothing in this section excludes any warranty, guarantee or right that the law does not allow us to exclude.

15. Our Liability

Please keep backups of work that matters to you. Audio software runs inside other people's software, on machines we do not control.

To the fullest extent the law allows:

Where Software was supplied free of charge, nothing has been paid for it, and our liability is limited to the fullest extent the law allows.

Nothing in this agreement limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded.

Nothing in this agreement affects your statutory rights as a consumer.

16. Ending This Licence

This licence runs until it ends.

If you materially break this agreement in a way that can be put right, we will tell you what the problem is and give you a reasonable opportunity, normally 14 days, to correct it. If you correct it, the licence carries on.

We may end the licence immediately, without giving you that opportunity, for deliberate piracy, unauthorised distribution, sharing or publishing a licence key or unlock code, or getting around licensing or activation.

The licence also ends if you take a refund, or if the payment for it is cancelled, reversed or successfully charged back, unless that payment is later restored. We may disable the licence key or activation in that case. This does not apply where you are exercising a right you have by law, or where the reversal happened because of our mistake.

When it ends you must stop using the Software and delete every copy you have.

Ending the licence does not affect any work you have already made with the Software. That stays yours, and section 5 continues to apply to it.

17. Your Consumer Rights

Nothing in this agreement affects any statutory right you have as a consumer that cannot lawfully be excluded or limited.

18. General

If any part of this agreement is unenforceable, the rest still applies.

This agreement and our Terms of Sale are the agreement between us about your purchase and use of the Software. Our Privacy Policy explains how we handle personal information. Nothing here excludes liability for anything we have said fraudulently.

If we do not enforce something straight away, we have not given up the right to enforce it later.

You may not transfer or assign your licence, except with our written consent, or where the law gives you a right to do so that cannot lawfully be excluded. We may transfer our rights, for example if the business is sold, reorganised or incorporated into a company, as long as your rights are not made worse by it.

A person who is not a party to this agreement has no right under the Contracts (Rights of Third Parties) Act 2001 to enforce any of its terms.

We are not responsible for delay or failure to perform an obligation where this results from circumstances outside our reasonable control.

You must not use the Software where doing so would break export control or sanctions law that applies to you or to us.

This agreement is written in English, and English is the version that governs.

19. Governing Law

This agreement is governed by the laws of Singapore, and disputes are subject to the courts of Singapore.

If you are a consumer living somewhere else, this does not take away the protection of the mandatory laws of your own country, and you may be able to bring proceedings there.

Before anyone starts proceedings, please email us at hello@tunary.io so we can try to sort it out. That is a request, not a condition, and it does not affect your rights.

20. Contact

TUNARY INSTRUMENTS PTE. LTD., trading as Tunary Instruments 1 Phillip Street, #03-02, Royal One Phillip, Singapore 048692 hello@tunary.io tunaryinstruments.com

↑ Back to contents

3Terms of Sale

Our software is made by:

TUNARY INSTRUMENTS PTE. LTD.
UEN 202637187M
1 Phillip Street, #03-02, Royal One Phillip, Singapore 048692
trading as Tunary Instruments

Email: hello@tunary.io

Payments and sales are processed through Gumroad, which acts as merchant of record for transactions completed through its service.

Gumroad's terms apply to the transaction processed through its service. These Terms of Sale apply to our relationship with you about the product, including our refund guarantee. Our End-User Licence Agreement governs your licence to install and use the software. All three are at tunaryinstruments.com/legal

2. What You Are Buying

A licence to use the software, on the terms of the End-User Licence Agreement.

You are not buying the software itself, or any ownership in it. There is nothing physical, and nothing is shipped.

Your licence is granted when the purchase price has been paid, unless we have given you the software free of charge.

Please read the End-User Licence Agreement before you buy. It sets out what you may and may not do, how many people may use it, and what our liability is.

3. Before You Buy

Delivery is immediate, so please check these first:

If you are unsure whether something will work for you, email us before buying and we will tell you honestly.

4. Prices and Tax

Prices are shown on the product page in the currency stated there.

Gumroad calculates, collects and remits applicable transaction taxes for sales processed through its service, in accordance with its terms and applicable law. Any tax that applies where you live is shown to you at checkout.

We may change prices at any time. The price that applies to you is the one shown when you buy.

Where we advertise an introductory or promotional price as ending on a stated date, we will honour that date.

5. Placing An order

Your order through Gumroad is handled under Gumroad's checkout terms.

Our agreement with you about your licence, and about our obligations relating to the software, takes effect when your purchase is confirmed and the software is made available to you.

We may decline to supply, and ask Gumroad to refund you in full, where we reasonably believe there has been fraud, a payment problem, a breach of our terms, or an obvious error in the price or the description. See section 13.

6. Delivery

Delivery is electronic and immediate.

After purchase, Gumroad gives you a download link and emails you a receipt. Where the product needs a licence key, the key is in that receipt and on your Gumroad library page.

If nothing arrives, check your spam folder first, then email hello@tunary.io and we will sort it out.

7. Your Right To Cancel

Consumers in some countries, including the United Kingdom and countries in the European Union, have a statutory right to cancel certain distance contracts within a set period, usually 14 days.

For digital content delivered immediately, that right normally ends once the download begins, where you asked for it to start straight away and accepted that starting it ends the right to cancel.

We are not going to argue the fine print with you. Our own refund guarantee in section 8 is more generous than the statutory right: thirty days, no reason needed, whether or not you have downloaded anything. Use that instead, and if you would rather rely on a statutory right, email us and we will honour it.

8. Refunds

We offer a 30 day money-back guarantee on paid software.

If it does not work out, tell us within 30 days of buying and we will refund you. You do not have to give a reason, and you do not have to prove anything is wrong with it.

To ask for a refund, email hello@tunary.io from the address you bought with, or use Gumroad's refund request. Refunds are made by Gumroad to the payment method you used. How quickly it appears depends on your bank.

When you are refunded, your licence ends. Please stop using the software and delete your copies.

Free software costs nothing, so there is nothing to refund.

We may decline a refund under this voluntary guarantee where we reasonably believe the guarantee is being abused, for example through repeatedly buying and refunding the same product. This does not affect any refund or other remedy you are entitled to by law.

This guarantee is offered on top of your statutory rights, and does not replace or reduce them.

9. Bundles, Offers and Upgrades

Where we sell several products together as a bundle or collection at a combined price, the bundle is refunded as a whole. We cannot refund one product out of a bundle and leave the rest, because the discount applied to all of it.

Where we offer an upgrade or a discount that depends on already owning another product, and the qualifying purchase is later refunded or reversed, we may adjust or end the discounted licence, or ask you to pay the difference.

Introductory and promotional prices are limited to the period we advertise.

10. Payment Reversals and Chargebacks

If a payment for paid software is cancelled, reversed, refunded or successfully charged back, the licence that came with that purchase ends, unless the payment is later restored. We may disable the licence key or activation for it.

This does not apply where you are exercising a right you have by law, or where the reversal happened because of our mistake.

11. Licence Keys

Paid software comes with a licence key, which is personal to you.

Keep it somewhere safe. If you lose it, email us and we will find it for you.

Do not share, publish or sell it. If we reasonably decide that a key has been shared, distributed, obtained fraudulently, or is otherwise being used in material breach of the End-User Licence Agreement, we may disable it, subject to any rights you have by law and to the notice provisions in that agreement.

Free software has no key. Some free software has extra features switched on by a free code we email you, which is also personal to you.

12. Changes To Products

We may improve, change or discontinue a product, or change what it does in a later version.

Discontinuing a product does not by itself end your licence to use a version you already have. Your copy remains yours to use under the End-User Licence Agreement.

We do not promise to host downloads forever. Please keep your own copy of any installer you have bought, along with your licence key.

13. Mistakes

We try hard to keep prices, descriptions and system requirements accurate, but mistakes happen.

If an obvious pricing error is found before your order is completed, the order may be cancelled and any payment refunded.

If an order has already been completed, we may contact you and offer you the choice of paying the correct price or receiving a full refund, so far as the law allows.

This section is about obvious errors only, such as a price shown with a decimal point in the wrong place. A promotion we later regret is not a pricing error, and we will honour it.

14. Our Liability

Our liability relating to your installation or use of the software is set out in the End-User Licence Agreement, and the detail lives there so that the two documents cannot drift apart.

Nothing in these terms limits or excludes liability that cannot lawfully be limited or excluded, and nothing in these terms affects statutory consumer rights that cannot lawfully be excluded or limited.

15. If Something Goes Wrong

Email hello@tunary.io and tell us what happened. We are a small operation and we would much rather fix something than argue about it.

We try to respond to purchase and refund questions promptly.

16. General

If any part of these terms is unenforceable, the rest still applies.

These terms and the End-User Licence Agreement are the agreement between us about your purchase and use of the software. Our Privacy Policy explains how we handle personal information. Nothing here excludes liability for anything we have said fraudulently.

If we do not enforce something straight away, we have not given up the right to enforce it later.

You may not transfer or assign your rights under these terms without our written consent, except where the law gives you a right to do so that cannot lawfully be excluded. We may transfer ours, for example if the business is sold, reorganised or incorporated into a company, as long as your rights are not made worse by it.

A person who is not a party to these terms has no right under the Contracts (Rights of Third Parties) Act 2001 to enforce any of them.

Neither of us is responsible for delay or failure to perform caused by circumstances outside our reasonable control. This does not apply to obligations to pay or refund money, or to any right the law does not allow us to exclude.

You must not buy or use our software where doing so would break export control or sanctions law that applies to you or to us.

These terms are written in English, and English is the version that governs.

17. Governing Law

These terms are governed by the laws of Singapore, and disputes are subject to the courts of Singapore.

If you are a consumer living somewhere else, this does not take away the protection of the mandatory laws of your own country, and you may be able to bring proceedings there.

Before anyone starts proceedings, please email us at hello@tunary.io so we can try to sort it out. That is a request, not a condition, and it does not affect your rights.

18. Contact

TUNARY INSTRUMENTS PTE. LTD., trading as Tunary Instruments 1 Phillip Street, #03-02, Royal One Phillip, Singapore 048692 hello@tunary.io tunaryinstruments.com

↑ Back to contents

4The Workshop: Submitting an Idea

The Workshop is our community bench. You suggest an idea for a small instrument. Every so often we pick one, build it, name it after the person who thought of it, and give it away free to everyone.

These terms cover what happens when you send us an idea. Please read them before you submit. You are asked to tick a box confirming you have.

They are deliberately blunt in places. That is not us being difficult. Idea submissions are the one part of this business where somebody could genuinely get hurt, usually by assuming something we never agreed to. Better to be clear now than argue later.

Who you are agreeing with:

TUNARY INSTRUMENTS PTE. LTD.
UEN 202637187M
1 Phillip Street, #03-02, Royal One Phillip, Singapore 048692
trading as Tunary Instruments

Email: hello@tunary.io

1. Who Can Submit

You must be at least 16 years old.

You must be submitting on your own behalf, not for a company, and not on behalf of somebody else.

2. Your Submission Is Not Confidential

This is the most important thing on this page.

We do not treat submissions as confidential and we owe you no duty of confidence in respect of one.

Do not send us anything you need kept secret. Do not send us anything you are under an obligation to somebody else to keep confidential. Do not send us anything you intend to patent, register or otherwise protect but have not yet protected.

If you would not be comfortable saying your idea out loud in a room full of other producers, do not put it in the box.

3. We May Already Be Working On Something Similar

Ideas for musical instruments arrive at the same place all the time, independently. There are only so many ways to make a thing that plays itself.

We may already be building something like your idea. We may build something like it later, having thought of it ourselves, or having got it from somewhere else entirely. Other people may submit something similar to you.

So: if we release something that resembles your submission, that on its own does not mean we used yours, and you agree not to bring a claim on that basis alone.

This does not stop you bringing a claim if you have actual evidence that we copied something protected. It stops the claim that resemblance by itself proves copying.

4. We Are Not Obliged To Do Anything

We do not have to acknowledge your submission, reply to it, use it, keep it, explain our decision, or tell you why we did or did not build it.

We read everything. We answer very little, because there is one of us.

Picking an idea is entirely at our discretion. There is no competition, no deadline, no queue and no shortlist.

5. What You Are Giving Us Permission To Do

You give us permission to use your submission, and anything we develop from it, anywhere in the world, for as long as we like, without paying you and without asking again. That includes building and selling software based on it, and includes letting somebody else do so on our behalf.

You keep whatever rights you already had in your idea. You are giving us permission to use it, not handing it over, and nothing here stops you doing whatever you like with your own idea, including giving it to somebody else.

You are not entitled to payment, royalties, a share of anything, equity, or any other consideration, whether or not we build it.

What you get, if we build it, is set out in section 8.

6. What You Are Promising Us

You promise that the idea is yours to send, that you are entitled to send it, and that sending it does not infringe anybody else's rights or break an obligation you owe to anyone.

If that turns out to be untrue and it causes us a loss, or brings a claim against us, you agree to cover our reasonable costs.

That applies only to loss actually caused by your promise being untrue, and only so far as it is fair and reasonable in the circumstances. It does not apply to anything caused by our own act or omission, and it does not apply where you did not know and could not reasonably have known.

Nothing in this section affects rights you have as a consumer that cannot lawfully be excluded or limited.

7. Naming

If we build your idea we will normally name it after you, using a name or a handle that you choose and we agree to.

The name has to be yours to give. It must not be offensive, must not use somebody else's protected name, and must not create a problem we would then have to deal with.

We may decline a name. We may also rename a product at any time, including after release, if the name turns out to cause a trade mark, reputational or legal problem. If we do that, you keep the credit.

Being named on a plugin is a credit. It does not make you the maker of it, does not make you responsible for it, does not make you a distributor of it, and does not mean you provide support for it. We say so publicly, on the product page and in the documentation, so that people bring their questions to us and not to you.

8. If We Build It

We own the resulting software outright.

You get the credit, and a free copy, like everybody else. It is released free to the public, and you acquire no rights in it beyond the ordinary licence everyone gets under our End-User Licence Agreement.

We may stop distributing it, change it, or discontinue it, at any time.

We may say publicly that the idea came from you, using the name you gave us. If you would rather we did not, tell us and we will not.

9. Your Information

We collect your name, your email address, your idea and any name you suggest for it. What we do with that is set out in our Privacy Policy at tunaryinstruments.com/legal

If we build your idea we will contact you about it, using the address you gave us. We would do that whether or not you wanted anything else from us.

Sending an idea does not by itself put you on our mailing list. There is a separate box on the form if you want that, and you can change your mind at any time.

10. What We May Refuse

We may decline, ignore or delete a submission for any reason, including that it is unlawful, offensive, abusive, spam, automated, someone else's work, or simply not something we want to build.

11. General

If any part of these terms is unenforceable, the rest still applies.

These terms are the agreement between us about your submission. Our Privacy Policy explains how we handle personal information. Nothing here excludes liability for anything we have said fraudulently, or for anything else that cannot lawfully be excluded.

A person who is not a party to these terms has no right under the Contracts (Rights of Third Parties) Act 2001 to enforce any of them.

We may change these terms. The version on this page when you submit is the one that applies to that submission.

These terms are written in English, and English is the version that governs.

12. Governing Law

These terms are governed by the laws of Singapore, and disputes are subject to the courts of Singapore.

If you are a consumer living somewhere else, this does not take away the protection of the mandatory laws of your own country, and you may be able to bring proceedings there.

Before anyone starts proceedings, please email us at hello@tunary.io so we can try to sort it out. That is a request, not a condition, and it does not affect your rights.

13. Contact

TUNARY INSTRUMENTS PTE. LTD., trading as Tunary Instruments 1 Phillip Street, #03-02, Royal One Phillip, Singapore 048692 hello@tunary.io tunaryinstruments.com

↑ Back to contents

5Privacy Policy

The controller of your personal data is:

TUNARY INSTRUMENTS PTE. LTD.
UEN 202637187M
1 Phillip Street, #03-02, Royal One Phillip, Singapore 048692
trading as Tunary Instruments

Data protection contact: hello@tunary.io

We are a one-person business making audio plugins. We collect as little as we can, and we would rather explain it in plain words than in ten thousand of them.

2. Where Your Information Comes From

Most of it comes from you, when you type it into a form on our site.

Where you buy through Gumroad, we receive information about your purchase and your licence from Gumroad. We never see your payment card details.

3. What We Collect, Why, and On What Basis

Email address, for something you asked for
Why: to send you a download link, an unlock code, a receipt or licence
information.
Basis: performing our contract with you, or taking steps you asked for before
a contract.

Email address, for marketing
Why: to tell you about new plugins, free releases and offers.
Basis: consent, where consent is required. See section 4.

Purchase and licence records
Why: to supply and license the software, handle refunds, keep a record that
you own what you own, and keep the accounting records we must keep.
Basis: performing our contract with you, and legal obligation.

IP address
Why: rate limiting and abuse prevention on the forms that email out codes and
downloads, so nobody can use them to flood a stranger's inbox.
Basis: our legitimate interest in keeping the service usable and not being
turned into a spam relay.

Browser user-agent string
Why: diagnosing faults, and knowing which systems people actually use.
Basis: our legitimate interest in the site working.

Which site or channel you arrived from
Why: so we know which of our efforts actually bring people here. Recorded on
our own server. See section 8.
Basis: our legitimate interest in understanding what works.

Page views and how long a page was open
Why: aggregate figures only, so we know which pages get read.
Basis: our legitimate interest in improving the site.

An idea you submit to The Workshop, and the name you give
Why: to consider it, build it if we pick it, and credit you.
Basis: consent, and performing the Workshop terms.

An affiliate application
Why: to assess it and, if we accept, to run the arrangement.
Basis: steps taken at your request before a contract.

We do not collect special category data. We do not profile you, and we do not make automated decisions that have legal effects on you.

4. Marketing Emails

When you give us your email address to get a download, an unlock code or a demo, we also add you to our mailing list, which is where we announce new plugins, new free releases and offers. We send those occasionally, not daily.

We tell you so on the same screen, in plain words, before you press the button. We are not going to pretend a download form is only a download form.

We are moving to a tick box for this. Where it is in place, people in the European Economic Area, the United Kingdom, Switzerland and Singapore are asked to opt in, and it is not ticked for them. Everywhere else it is ticked by default and you can untick it before you submit.

You can stop marketing emails at any time. Every one carries an unsubscribe link, it takes effect immediately, and it costs you nothing: software you have keeps working, codes we have already sent keep working, and we will still send you service emails if you ask us for something later. You can also just email us and ask.

Service emails, such as the code itself or a receipt, are the thing you asked for, so those are sent whether or not you want marketing.

5. What The Plugins Do and Do Not Collect

Our plugins contain no telemetry, no usage tracking and no analytics. We do not collect anything about your projects, your music, your presets, which DAW you use or how you use the plugin. None of that ever reaches us.

Free plugins make no network connection at all.

Paid plugins make one network connection, when you activate them. It goes to Gumroad's licensing service, and this is exactly what it contains:

It does not contain your email address, your name, your computer's name, a device identifier or a fingerprint of your machine. As with any request to any website, Gumroad will see the internet address it came from.

Gumroad's reply contains your purchase record. The plugin keeps your licence key and the email address associated with your purchase in a small file on your own computer, so you do not have to activate again. That file stays on your machine. It is not sent to us and we do not read it.

6. Who We Share It With

We do not sell your personal information, we do not rent it, and we do not give it to anybody for their own marketing.

We use these companies to run the business. Depending on the service, they handle information on our behalf, or for their own purposes under their own terms:

Cloudflare website hosting, security, database, storage, aggregate analytics
Gumroad merchant of record, payments, transaction administration,
licensing. As merchant of record Gumroad is the seller for your
transaction and handles some information for its own purposes
Brevo transactional email, such as unlock codes
Resend announcement email

Our domain is registered through NameCheap and its DNS runs on Cloudflare. Neither holds anything about you.

There is no advertising network, no analytics company, no error-tracking service and no chat widget on this site. The only server the site talks to is our own.

We may disclose information where the law requires it, or where we need to establish or defend a legal claim.

7. Where Your Information Goes

We are based in Singapore, and the companies above are based elsewhere, so your information is handled outside your country and outside ours.

Where information moves between countries we rely on the data processing terms each of those companies publishes, including the standard contractual clauses they offer for transfers out of the European Economic Area and the United Kingdom. We choose established providers partly for that reason.

If you want to know exactly where a particular piece of information is held, email us and we will tell you.

8. Cookies and Things Stored On Your Device

We do not use cookies, and we do not store any identifier on your device.

There is no advertising network here, no social media pixel, and no third-party analytics. Nobody is tracking you across other websites from ours.

When you arrive we record, on our own server, which site or search you came from, and we count page views. That is kept as aggregate figures about traffic, not as a profile of you, and nothing is written to your browser to follow you between visits.

9. How Long We Keep It

Marketing list
While you are subscribed. When you unsubscribe we keep your address on a
short suppression list, so we do not email you again by mistake.

Accounting and transaction records
five years, because we are required to keep them.

Licence entitlement records
For as long as you hold the licence. Our licences are perpetual, so we keep
enough to prove you own what you own and to replace a lost key years later.
This is deliberately longer than the accounting retention above.

Code and download request logs, including IP address
twelve months, then deleted.

Workshop idea submissions
three years, then deleted, unless we built the idea, in which
case we keep the credit record.

Aggregate traffic figures
twenty-five months. These do not identify you.

10. Your Rights

Depending on where you live, you may have the right to ask for a copy of what we hold about you, have it corrected, have it deleted, restrict or object to what we do with it, receive it in a portable form, and withdraw consent at any time. Withdrawing consent does not undo anything done before you withdrew it.

These rights have exceptions and limits under the law that applies to you. For example we cannot delete an accounting record we are required to keep.

To make a request, email hello@tunary.io. We respond within the period the law requires, and we aim to respond promptly in any case. We will not charge you and we will not make it difficult.

If you are in the European Economic Area or the United Kingdom you may complain to your supervisory authority. If you are in Singapore you may complain to the Personal Data Protection Commission. We would rather you told us first, so we can put it right.

11. Children

Our website and our software are not aimed at children.

We do not knowingly collect personal information from a child where the law would require a parent's consent. If you think a child has given us information without the consent required, tell us and we will delete it.

12. Security

We use reputable infrastructure providers, we keep access to personal data to the people who need it, and your payment card details never reach us at all, because Gumroad handles payment.

No system is completely secure and we cannot promise absolute security. If a personal data breach happens, we will notify affected people and the relevant authorities where the law requires it.

13. Changes

We may update this policy. The version on this page is the current one and carries the date it was last updated. If we change something significant we will say so on the page.

14. Contact

Questions, requests or complaints about your information:

TUNARY INSTRUMENTS PTE. LTD., trading as Tunary Instruments 1 Phillip Street, #03-02, Royal One Phillip, Singapore 048692 hello@tunary.io

↑ Back to contents